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There is no conflict without emotions. And often powerful emotions of anger or fear prevent useful and important conversations to be fruitful. Get the most out of conflicts or passionate discussions by using your emotions with intelligence and proven processes.

 

Approach

Coaching to become more conflict agile is about enabling individuals and teams to develop self awareness and practice new approaches to respond rather than react and achieve positive results.

  1. Develop self awareness about preferred conflict style with TKI.
  2. Reframe the meaning of conflict. 
  3. Practice open communication skills.
  4. Learn to regulate emotions of self and others

 

Conflict resolution is about facilitating participants to move away from a stuck situation and towards trusting relationships. The key steps are:

  1. Understanding the context and intentions of participants.
  2. Enabling constructive conversations.
  3. Co-creating synergistic solutions
  4. Contracting a plan of action
  5. (Re)Building trusting relationships.

Who is it for?

Are you generally avoiding conflict or giving away your power and want to make a change? Or have you been told you are too aggressive during disagreements and it has a negative impact on your relationships? Is there a lingering conflict in your project team and you don't know how to resolve it? Are there strong emotions that stop your from having a courageous conversation?

 

Results

  • Increase confidence to engage in conflict.
  • Free creativity and increase quality of innovation.
  • Develop a culture of open communication and effective feedback.
  • Stop ruminating over unresolved tensions.
  • Increase quality of decision making.
  • Identify and manage your emotional triggers.
  • Increase your flexibility of response in different situations.
  • Deal with difficult people with less stress
It’s hard this emotional shit but we were able to face into some really challenging subjects with respect and calm thanks to Nathalie’s amazing facilitation.
— David - Designer - Team coaching session